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Call Center Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Senior Manager
Company Location
Philippines
Description

  • Respond to customer inquiries via phone, email, or chat in a professional manner.
  • Provide accurate information regarding products and services to customers.
  • Resolve customer complaints efficiently while ensuring a positive experience.
  • Maintain and update customer records in the call center database.
  • Collaborate with team members to improve processes and customer satisfaction.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 58 years in customer service or call center roles.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
  • Qualities and Traits: Detail-oriented with a strong problem-solving mindset.
Jobs in Philippines   »   Jobs in Mandaluyong, National Capital Region, Philippines   »   Call Center Representative

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