Leads and aids in the creation of store manual, guidelines, policies and procedures
Ensures that store operations follow the standard operating procedures
Leads, plans and coordinates with other concerned Departments on store openings
Monitors the supplies inventory at each store
Monitors the performance of store employees and provides training as necessary
Addresses concerns on inventory, sales, display and schedule of employees
Develops, implements and executes marketing campaigns such as print media, web, social media, broadcast, and others
Carry out customer feedback survey, market researches and competitive intelligence in order to keep up-to-date with customer expectations, market trends and opportunities
Develops marketing and promotional materials and manages the use thereof
Develops, recommends and monitors successful implementation of timely Sales Promotions, Partner and/Customer incentives programs, and the like
Taps and engages expertise of a third-party Ad or Marketing agency when necessary.
Performs other functions as may be required on a temporary basis.
Job Requirements
Bachelors degree in Business Administration, Marketing, Retail Management, or a related field.
At least 35 years of experience in retail operations, store management, or marketing, preferably in a multi-branch environment.
Proven experience in store operations management, including SOP implementation and inventory monitoring.
Experience in planning and coordinating store openings is an advantage.
Strong background in marketing, promotions, and campaign execution across digital and traditional channels.
Demonstrated ability to analyze market trends, customer feedback, and competitive activity to support business decisions.
Experience in staff supervision, performance monitoring, and training.
Excellent organizational, leadership, and problem-solving skills.
Strong communication and interpersonal skills, with the ability to coordinate with multiple departments and external partners.
Proficiency in Microsoft Office and digital marketing tools.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Willingness to travel between store locations if required.
